Job Overview:

We are looking for a Service Consultant to join our Call Center team in Irving, Texas. As a key member of our customer service department, you will be responsible for assisting customers with their inquiries and providing excellent support over the phone.

Job Details:

The Service Consultant role in our Call Center involves handling incoming calls from customers, addressing their concerns, resolving issues, and ensuring a positive customer experience.

Responsibilities:

• Answering incoming customer calls promptly and professionally
• Listening to customer concerns and providing appropriate solutions
• Documenting customer interactions and details accurately
• Escalating complex issues to the appropriate department
• Following up with customers to ensure satisfaction

Requirements:

• Excellent communication skills
• Customer service experience
• Ability to multitask and prioritize
• Attention to detail

Benefits:

• Competitive salary
• Health insurance benefits
• Career growth opportunities

Other Details:

This position is based in Irving, Texas and offers a dynamic work environment where you can enhance your customer service skills and contribute to our team's success.

We welcome enthusiastic individuals who are passionate about customer service to apply and join our team in Irving, Texas. We look forward to having you on board!