Job Overview: Join our team as a Call Center Representative in Upper Marlboro, Maryland. You will be the first point of contact for our customers, providing exceptional service and resolving inquiries promptly.

Job Details: As a Call Center Representative, you will handle inbound calls from customers, assist with order processing, address concerns, and ensure customer satisfaction.

Responsibilities:

• Answer incoming calls and respond to customer inquiries
• Process orders and resolve billing issues
• Provide product information and assist with troubleshooting
• Document customer interactions and follow up as needed
• Meet or exceed performance targets for call quality and productivity

Requirements:

• Excellent communication skills
• Ability to multitask and work in a fast-paced environment
• Customer service experience preferred
• Basic computer skills and familiarity with CRM systems

Benefits:

• Competitive salary
• Health and dental insurance
• Paid time off and holidays

Other Details: This Call Center Representative position in Upper Marlboro, Maryland offers a great opportunity to build customer service skills and contribute to a dynamic team environment. Apply now and take the first step towards a rewarding career!

We look forward to reviewing your application and welcoming you to our team in Upper Marlboro, Maryland.