Job Overview: Join our team as a Health Plan Call Center Representative in Trujillo Alto, Puerto Rico. In this role, you will be the first point of contact for members seeking information about their health plans.

Job Details: As a Health Plan Call Center Representative, you will handle incoming calls from members, provide assistance with plan coverage inquiries, resolve issues related to benefits, and ensure a positive customer experience.

• Respond to member inquiries via phone.
• Explain health plan coverage and benefits.
• Assist with claim inquiries and processing.
• Resolve member issues and escalations.
• Maintain accurate records of interactions.

• Excellent communication skills.
• Customer service experience.
• Knowledge of health insurance terminology.
• Ability to multitask and problem solve.

• Competitive salary.
• Health and wellness benefits.
• Career growth opportunities.

Other Details: This position offers a rewarding opportunity to assist members with their health plan needs. Join our team in Trujillo Alto, Puerto Rico, and make a difference in the lives of our members.

We welcome dedicated individuals who are passionate about customer service and healthcare to apply for this role. Come be a part of our team and help us deliver exceptional service to our members!