Job Overview: Join our team as a Health Plan Call Center Representative in Thomasville, North Carolina. In this role, you will be the first point of contact for members seeking information about their health plans.

Job Details: As a Health Plan Call Center Representative, you will handle incoming calls from members, provide assistance with plan coverage inquiries, resolve issues related to benefits, and ensure a positive customer experience.

• Respond to member inquiries via phone.
• Explain health plan coverage and benefits.
• Assist with claim inquiries and processing.
• Resolve member issues and escalations.
• Maintain accurate records of interactions.

• Excellent communication skills.
• Customer service experience.
• Knowledge of health insurance terminology.
• Ability to multitask and problem solve.

• Competitive salary.
• Health and wellness benefits.
• Career growth opportunities.

Other Details: This position offers a rewarding opportunity to assist members with their health plan needs. Join our team in Thomasville, North Carolina, and make a difference in the lives of our members.

We welcome dedicated individuals who are passionate about customer service and healthcare to apply for this role. Come be a part of our team and help us deliver exceptional service to our members!