Job Overview: Join our team as an Intake Call Center Representative in New York, New York. You will be the first point of contact for customers seeking information and assistance regarding our services. This role requires excellent communication skills and a customer-focused mindset.

Job Details: As an Intake Call Center Representative, you will handle inbound calls from customers, answer inquiries, provide information about our products and services, and assist in resolving customer issues.

• Answer incoming calls promptly and professionally
• Collect and document customer information accurately
• Assist customers with inquiries and provide relevant information
• Escalate complex issues to appropriate departments
• Ensure customer satisfaction through effective communication

• Excellent verbal and written communication skills
• Ability to multitask and prioritize in a fast-paced environment
• Strong problem-solving skills
• Previous customer service experience is a plus

• Competitive salary
• Health and wellness benefits
• Career growth opportunities

Other Details: This position is ideal for individuals looking to start or further their career in customer service. New York, New York residents are encouraged to apply and be part of our dynamic team dedicated to providing exceptional customer support.

We welcome enthusiastic individuals who are passionate about helping others and thrive in a team-oriented environment. If you are ready to make a difference and contribute to our mission of customer satisfaction, apply now!