Job Overview:

We are seeking a Call Center Representative to join our team at a pharmacy in High Point, North Carolina. In this role, you will be the first point of contact for customers seeking assistance, providing exceptional service and support.

Job Details:

The Call Center Representative will handle inbound and outbound calls, assist customers with inquiries, resolve issues, and ensure customer satisfaction.

Responsibilities:

• Answer incoming calls and respond to customer inquiries
• Provide information about products and services
• Resolve customer complaints and issues
• Process orders and returns
• Maintain customer records and update information

Requirements:

• Excellent communication skills
• Customer service experience
• Ability to multitask and prioritize
• Computer proficiency

Benefits:

• Competitive salary
• Health insurance benefits
• Paid time off

Other Details:

This position is a great opportunity for individuals looking to gain experience in a customer service role within the pharmaceutical industry. Join our team in High Point, North Carolina and be part of a dynamic and supportive work environment.

We look forward to receiving your application and having you contribute to our team!