Job Overview:

We are seeking a Call Center Representative to join our team in Cumming, Georgia. This full-time position involves handling customer inquiries and providing excellent service over the phone.

Job Details:

The Call Center Representative will be responsible for answering incoming calls, resolving customer issues, and maintaining accurate records of interactions.

Responsibilities:

• Answer incoming calls and assist customers with their inquiries.
• Resolve customer complaints or issues in a professional manner.
• Maintain detailed records of customer interactions and transactions.
• Update customer information in the database during each call.
• Follow communication scripts when handling different topics.

Requirements:

• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Basic computer knowledge and data entry skills.
• Previous customer service experience is a plus.

Benefits:

• Competitive salary and benefits package.
• Ongoing training and development opportunities.
• Potential for career growth within the company.

Other Details:

This role offers an exciting opportunity to work in a dynamic call center environment in Cumming, Georgia. Join our team and make a difference in customer service every day.

We look forward to receiving your application and welcoming you to our team in Cumming, Georgia!