Call Center Representative in Chicago IL - Urgent Hire

Full Time 1 day ago

Employment Information

Job Description

Job Overview: Join our dynamic team as a Healthcare Call Center Representative in Chicago, Illinois. In this role, you will be the first point of contact for patients seeking medical assistance, providing excellent customer service and support.

Job Details: As a Healthcare Call Center Representative, you will handle incoming calls from patients, schedule appointments, verify insurance information, and assist with general inquiries regarding healthcare services.

Responsibilities:
  • Answer incoming calls and assist patients with inquiries
  • Schedule appointments and update patient records
  • Verify insurance coverage and process claims
  • Provide information on healthcare services and procedures
  • Ensure patient satisfaction through excellent customer service
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Knowledge of medical terminology and insurance processes
  • Strong attention to detail and organizational skills
Benefits:
  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Work in a supportive and collaborative team environment

Other Details: This position offers a rewarding opportunity to make a difference in the lives of patients in Chicago, Illinois. If you are passionate about healthcare and customer service, we welcome you to apply and join our team.

We look forward to receiving your application and having you contribute to our mission of providing exceptional healthcare services in Chicago, Illinois.

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