Job Overview:

We are seeking a dedicated Medical Practice Call Center Associate to join our team in Fayetteville, North Carolina. In this role, you will be responsible for handling incoming calls from patients, scheduling appointments, and providing excellent customer service.

Job Details:

The Medical Practice Call Center Associate plays a crucial role in ensuring smooth communication between patients and healthcare providers. This position requires strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment.

Responsibilities:

• Answer incoming calls and assist patients with inquiries.
• Schedule appointments and manage the calendar for healthcare providers.
• Verify patient information and update records accurately.
• Follow up with patients regarding appointment reminders and confirmations.
• Provide exceptional customer service and resolve issues promptly.

Requirements:

• Excellent communication skills, both verbal and written.
• Strong attention to detail and organizational abilities.
• Ability to multitask and prioritize tasks effectively.
• Previous experience in a call center or customer service role is preferred.

Benefits:

• Competitive salary and benefits package.
• Opportunities for career growth and development.
• Work in a supportive team environment with healthcare professionals.

Other Details:

This position is ideal for individuals looking to start or advance their career in the healthcare industry. The Medical Practice Call Center Associate role offers valuable experience in patient care coordination and customer service.

We welcome candidates who are passionate about helping others and thrive in a dynamic work environment. Join our team in Fayetteville, North Carolina, and make a difference in the lives of patients every day!