Job Overview: Join our team as a Call Care Navigator providing assistance to individuals in Wooster, Ohio. We are looking for a bilingual (English/Russian) candidate with experience in customer service.

Job Details: As a Call Care Navigator, you will be responsible for guiding callers through various services, providing support, and ensuring their needs are met effectively.

Responsibilities:

• Assist callers in Wooster, Ohio with inquiries and provide accurate information.
• Effectively communicate in both English and Russian to cater to diverse needs.
• Document and maintain records of interactions for reference purposes.
• Collaborate with team members to streamline processes and enhance customer satisfaction.
• Adhere to guidelines and protocols to ensure quality service delivery.

Requirements:

• Fluency in English and Russian languages.
• Prior experience in customer service or call center roles.
• Strong communication and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment.

Benefits:

• Competitive salary and benefits package.
• Opportunity for professional growth and development.
• Positive and inclusive work environment.

Other Details: This position offers a rewarding opportunity to assist individuals in Wooster, Ohio, and make a positive impact in their lives. Join our team and be part of a dedicated group committed to providing excellent service.

We welcome applicants who are passionate about helping others and are ready to contribute to our mission. Apply now and be part of our team in Wooster, Ohio!