Job Overview: Join our team as a Client Billing Support Specialist in American Fork, Utah. You will be responsible for assisting clients with billing inquiries and providing exceptional customer service to ensure client satisfaction.

Job Details: As a Client Billing Support Specialist, you will be the main point of contact for clients regarding billing questions, discrepancies, and payment-related issues. Your role will involve resolving billing concerns promptly and accurately.

Responsibilities:

• Respond to client inquiries regarding billing statements and payment issues.
• Investigate and resolve billing discrepancies in a timely manner.
• Process billing adjustments and refunds as necessary.
• Collaborate with internal teams to address client billing concerns effectively.
• Maintain accurate billing records and documentation.

Requirements:

• Prior experience in customer service or billing support role.
• Strong communication and problem-solving skills.
• Attention to detail and ability to work efficiently under pressure.
• Proficiency in MS Office and billing software.

Benefits:

• Competitive salary and benefits package.
• Opportunity for growth and career advancement.
• Collaborative and supportive work environment.

Other Details: This role offers a great opportunity to enhance your customer service skills and gain valuable experience in the billing support field. Join our team in American Fork, Utah and be a part of a dynamic and growing company.

We welcome applicants who are passionate about delivering excellent client service and are eager to contribute to our team's success. Apply now and take the next step in your career with us!