Job Overview:

We are seeking a Bilingual Spanish Call Center Representative to join our team in Porterville, California. This role involves assisting customers in both English and Spanish, providing excellent service and resolving inquiries efficiently.

Job Details:

The Bilingual Spanish Call Center Representative will handle incoming calls, emails, and messages from customers, ensuring a positive interaction and problem resolution.

Responsibilities:

• Answer incoming calls and respond to customer inquiries in Spanish and English.
• Provide information about products and services.
• Resolve customer complaints and issues promptly.
• Document all interactions and transactions accurately.
• Follow communication scripts and guidelines.

Requirements:

• Fluency in Spanish and English.
• Excellent communication and interpersonal skills.
• Previous customer service experience is a plus.
• Ability to multitask and work in a fast-paced environment.

Benefits:

• Competitive salary.
• Opportunities for career growth.
• Health insurance benefits.

Other Details:

This position is based in Porterville, California and offers a dynamic work environment. Join our team and be part of a supportive and diverse team that values customer satisfaction.

We welcome applicants who are passionate about customer service and are looking to grow in their career. Apply now and become part of our dedicated team in Porterville, California!