Job Overview:

Join our team as a Bilingual Call Center Representative in Glendale, Arizona. This role involves assisting customers in English and Spanish, providing exceptional service over the phone.

Job Details:

We are seeking a Bilingual Call Center Representative to handle inbound and outbound calls, address customer inquiries, and resolve issues effectively.

Responsibilities:

• Answer incoming calls and respond to customer inquiries
• Provide information about products and services
• Resolve customer complaints with patience and professionalism
• Update customer records accurately
• Meet call center metrics for quality and productivity

Requirements:

• Fluency in English and Spanish
• Excellent communication skills
• Customer service experience preferred
• Ability to multitask and work in a fast-paced environment

Benefits:

• Competitive salary
• Health and dental insurance
• Paid time off

Other Details:

This position is based in Glendale, Arizona and offers opportunities for growth within the company. Join us in providing top-notch service to our diverse customer base.

We welcome applicants who are passionate about helping others and are ready to excel in a dynamic call center environment. Apply now and be part of our team in Glendale, Arizona!