Job Overview: Join our team as a bilingual (Spanish speaking) Clinical Call Center Representative in Revere, Massachusetts. In this role, you will assist patients over the phone, providing support and guidance for their healthcare needs.

Job Details: As a Clinical Call Center Representative, you will be responsible for answering incoming calls from patients, scheduling appointments, and ensuring accurate documentation of patient information.

Responsibilities:

• Assist patients in scheduling appointments and referrals.
• Provide guidance on healthcare services and resources.
• Document patient information accurately and efficiently.
• Collaborate with healthcare providers to ensure patient needs are met.
• Follow up with patients to ensure satisfaction and resolution of concerns.

Requirements:

• Fluency in Spanish and English.
• Excellent communication and customer service skills.
• Ability to multitask and work in a fast-paced environment.
• Basic knowledge of medical terminology and healthcare processes.

Benefits:

• Competitive salary and benefits package.
• Career growth opportunities within the organization.
• Professional development and training programs.

Other Details: This position offers a rewarding opportunity to make a difference in the lives of patients in Revere, Massachusetts. Join our team and be part of a supportive and collaborative work environment dedicated to providing quality healthcare services.

We welcome individuals who are passionate about helping others and making a positive impact in the community. Apply now and embark on a fulfilling career in healthcare!