Job Overview: Join our team as a bilingual (Spanish speaking) Clinical Call Center Representative in Grand Prairie, Texas. In this role, you will assist patients over the phone, providing support and guidance for their healthcare needs.

Job Details: As a Clinical Call Center Representative, you will be responsible for answering incoming calls from patients, scheduling appointments, and ensuring accurate documentation of patient information.

Responsibilities:

• Assist patients in scheduling appointments and referrals.
• Provide guidance on healthcare services and resources.
• Document patient information accurately and efficiently.
• Collaborate with healthcare providers to ensure patient needs are met.
• Follow up with patients to ensure satisfaction and resolution of concerns.

Requirements:

• Fluency in Spanish and English.
• Excellent communication and customer service skills.
• Ability to multitask and work in a fast-paced environment.
• Basic knowledge of medical terminology and healthcare processes.

Benefits:

• Competitive salary and benefits package.
• Career growth opportunities within the organization.
• Professional development and training programs.

Other Details: This position offers a rewarding opportunity to make a difference in the lives of patients in Grand Prairie, Texas. Join our team and be part of a supportive and collaborative work environment dedicated to providing quality healthcare services.

We welcome individuals who are passionate about helping others and making a positive impact in the community. Apply now and embark on a fulfilling career in healthcare!