Job Overview:

We are seeking a bilingual Call Center Representative fluent in Russian, Chinese, Bengali, or Korean to join our team in Troy, New York. As a key member of our customer service department, you will be responsible for assisting customers in multiple languages.

Job Details:

The Call Center Representative will handle inbound and outbound calls, provide information to customers, resolve inquiries, and ensure excellent customer service in a fast-paced environment.

Responsibilities:

• Answer incoming calls and respond to customer inquiries
• Provide information about products and services
• Resolve customer complaints
• Update customer records accurately
• Adhere to call center scripts and procedures

Requirements:

• Fluency in Russian, Chinese, Bengali, or Korean
• Excellent communication skills
• Customer service experience
• Ability to multitask and work in a team

Benefits:

• Competitive salary
• Health insurance
• Paid time off
• Career growth opportunities

Other Details:

This position is based in Troy, New York and offers a dynamic work environment with opportunities for professional development. Join our team and make a difference in the lives of our customers!

We look forward to receiving your application and welcoming you to our diverse and supportive team.