Job Overview:

We are seeking a Bilingual Medical Call Center Representative to join our team in Jonesboro, Arkansas. The ideal candidate will be fluent in English and Spanish, providing excellent customer service to patients in need of medical assistance.

Job Details:

The Bilingual Medical Call Center Representative will be responsible for answering incoming calls, scheduling appointments, and assisting patients with inquiries regarding medical services.

Responsibilities:

• Answer incoming calls and provide information to patients
• Schedule appointments and follow up with patients
• Assist patients with inquiries about medical services
• Maintain accurate records of patient interactions
• Collaborate with medical staff to ensure patient needs are met

Requirements:

• Fluency in English and Spanish
• Excellent communication and customer service skills
• Ability to multitask and work in a fast-paced environment
• Previous experience in a medical call center is a plus

Benefits:

• Competitive salary
• Health insurance benefits
• Professional development opportunities

Other Details:

This position is located in Jonesboro, Arkansas and offers the opportunity to make a difference in patients' lives by providing essential medical assistance over the phone.

We encourage all qualified candidates to apply and join our dedicated team in Jonesboro, Arkansas.